Accessibility

Accessibility at NovaSIM

NovaSIM is built to help more travelers buy, manage and activate eSIM data plans with clear, usable and reliable digital flows.

Last updated: June 2026

Our commitment

We aim to make the NovaSIM website and mobile app usable with common platform accessibility features, clear content, readable contrast and predictable navigation. Accessibility is an ongoing process, and we improve it as the product evolves.

Readable interface

We use clear layouts, legible text and color contrast designed for package browsing, checkout and eSIM management.

Assistive technology

We design key flows to work with platform tools such as VoiceOver, screen readers and browser accessibility features where supported.

Keyboard and focus

Interactive controls are built with predictable navigation, visible states and standard links or buttons.

Clear support paths

Help, WhatsApp and email support are available when a customer needs assistance completing a flow.

Need accessibility help?

If you have difficulty using NovaSIM, contact us with the page, device and issue you experienced. We will review the problem and help you complete the action where possible.