Cookie Policy
This Cookie Policy explains what cookies are, how we use them, and how you can manage your cookie preferences.
Last updated: February 2, 2026
1. What are cookies?
Cookies are small text files stored on your device (computer, tablet, or mobile phone) when you visit our website. They help the site function properly, make it more secure, improve your experience, and help us understand how the site is used. Company: AM Soft LLC. Website: novasim.al. Email: support@novasim.al.
2. Types of cookies we use
We use three main categories: (a) Necessary cookies (Required): Essential for the website to function. Include user session management, shopping cart, authentication and security, basic preferences, and cookie consent. Duration: Session or up to 1 year. (b) Analytics cookies (Optional): Help us understand how visitors interact with our site. All data is anonymous and used only for improvement. Currently not active but may be enabled in the future. (c) Preference cookies (Optional): Store your preferences like language, display settings, and saved filters to personalize your experience. Duration: Up to 1 year.
3. Why we use cookies
We use cookies for: (a) Functionality: To ensure the site works properly and provides basic services; (b) Security: To protect your account and prevent fraudulent activities; (c) Improvement: To understand usage patterns and identify technical issues; (d) Personalization: To remember your preferences and provide a better experience.
4. Third-party cookies
Some third-party services may set cookies when you visit our site: (a) Payment processor: For secure payment processing. These are necessary cookies to complete transactions. (b) eSIM providers: Mobile network operators may use cookies to provision eSIM services. We do not control cookies set by third parties. We recommend reading their privacy policies for more information.
5. How to manage cookies
You have full control over cookies on our site. Through our website: Use the cookie settings button (floating button or banner) to manage preferences at any time. Through your browser: Most browsers allow you to view and delete cookies, block cookies from specific sites, block all cookies, or delete all cookies when closing the browser. Find cookie settings in: Chrome (Settings → Privacy and security → Cookies), Firefox (Settings → Privacy & Security → Cookies), Safari (Preferences → Privacy → Manage Website Data), Edge (Settings → Cookies and site permissions). Warning: Blocking or deleting necessary cookies may prevent some features from working properly.
6. Updates to this policy
We may update this Cookie Policy from time to time to reflect changes in how we use cookies or for legal reasons. Please check this page periodically to stay informed of any changes.
Marketing cookies
We use Meta Pixel (Facebook/Instagram) and Google Ads to measure the performance of our ad campaigns. These cookies let us count purchases attributed to ads we run on those platforms. You may disable them at any time from the cookie banner.
Marketing attribution
We capture UTM parameters (utm_source, utm_medium, utm_campaign, utm_content, utm_term), click identifiers (gclid, fbclid, ttclid, msclkid) and the referring page when you arrive on novasim.al, so we can understand which channel or campaign brought you here. This data is stored in your browser (localStorage) and is associated with your account only after you sign up or place an order.