eSIM is a digital SIM card that is installed directly on your phone. No physical card needed.

How do I get the activation QR code?

The QR code will be sent automatically to your email after payment. Scan it and activate the line.

On which devices does NovaSIM work?

NovaSIM works on any device that supports eSIM — including iPhone (XR/XS+), Samsung (S20+), Pixel, etc.

How long does it take to activate the package?

Activation happens within 1–2 minutes after you pay and scan the QR code.

What happens if I use up all my GB?

You can buy a new package or recharge directly from the NovaSIM website.

How does recharge work?

Just enter your eSIM code in your account and buy a new package — no need for a new card.

eSIM Guide

Everything you need to know before you activate your eSIM.

Understand how eSIM works, how to install it, what to check before travel and how to avoid the most common activation mistakes.

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What an eSIM actually is

An eSIM is a digital SIM profile built into compatible phones, tablets and some wearables. Instead of inserting a plastic card, you install a carrier profile by scanning a QR code or entering activation details.

No physical SIM

You activate service digitally, so there is no shipping delay and no card to swap.

Ideal for travel

You can keep your main SIM for calls and use the eSIM for mobile data abroad.

Fast setup

Most users can install and activate an eSIM in a few minutes if the phone is compatible and unlocked.

How activation usually works

The exact steps depend on your phone, but the flow is usually the same from purchase to first connection.

Buy your package

Choose the country or region package you need and complete the purchase.

Install the eSIM

Open your device SIM settings and scan the QR code or add the eSIM manually.

Turn data on when needed

Once you arrive or when you want to use the package, select the eSIM line for mobile data and enable roaming if required.

Things to check before you buy

Most activation issues are caused by one of these basics, so it is worth checking them first.

Your device must support eSIM.

Your device should be carrier-unlocked, especially if it was bought from a mobile operator.

You should have a stable internet connection during installation.

You should avoid deleting the eSIM after installation unless you are sure it can be reissued.

It is safer to install before travel and activate data once you arrive.

Useful travel tips

A few small settings decisions make the experience much smoother once you land.

Keep your primary SIM active if you still need calls, SMS or banking codes.

Set the eSIM as the line used for mobile data when you want to consume the package.

Turn off data switching if you do not want your phone to fall back to another SIM unexpectedly.

If the package requires roaming, enable roaming only on the eSIM line, not necessarily on your primary line.

Restart the phone if the network does not appear immediately after activation.

Common questions

When should I install the eSIM?

Usually before departure is best, while you still have reliable internet and time to troubleshoot calmly.

Will I lose my physical SIM?

No. On supported dual SIM devices, your physical SIM can remain in place while the eSIM handles data.

Why is my eSIM installed but not connected yet?

In many cases the package starts working only in the supported destination, or after mobile data / roaming is enabled on that line.

Can I use hotspot?

That depends on the package and network policies, but many data plans do support tethering.

Ready to set up your next trip?

Choose your package now, then use this guide as a quick checklist during installation and activation.

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